Mortgage Modification Rejections Are Good, Hope For A Mortgage Modification Rejection, Please Reject My Mortgage Modification Application!
It's just part and parcel of the mortgage modification process in 2010 - REJECTION! Lenders can't deliver performance levels that satisfies anyone i...
It’s just part and parcel of the mortgage modification process in 2010 – REJECTION! Lenders can’t deliver performance levels that satisfies anyone in spite of over two years of work and over eighteen months of financial incentives from the President’s Making Homes Affordable Modification Program (HAMP). Even well qualified applicants are getting rejected. Sometimes, more than once.
But, I have come to think that rejection is a very good sign! A review of my files over the past 6 months shows that not one single mortgage modification was granted without a prior rejection. That’s right, every one of the modifications I have completed for clients in 2010 has been rejected before being accepted. Even the ones that began with the encouraging Trial Modification resulted in a rejection of the Permanent Mod before final acceptance. Some of the mortgage modifications I have successfully managed were rejected as many as three times before we achieved the modification. Whew!
The application process alone is daunting. Then, weeks of follow-up is required to keep the application on-track. Now, in addition, homeowners must also become expert at overcoming the rejection objections that lenders throw in their way. That means being able to tactifully escalate problems to supervisors, managers, directors, VPs, and CEOs. That means being able to mobilize local congresspeople, regulatory agencies and even the press! It’s a challenge!
But, hey, quit with the whining! That is the way it is – so cope! You will get rejected for one of about two dozen common reasons. Sometimes I think they are posted as a type of “cheat sheet” on the computer monitors of new Loss Mitigation Agents. Things like “Your loan investor does not participate in modification programs”, “Failed the NPV calculation”, “Income too high”, “Your income is too low”, “You have too many assets”, “Your 4506-T has expired”, “Your Ratios are wrong”, “You did not provide updated docs”, “We need a note from your mommy (O.K., I made this one up!)”, and etc., etc., etc.
These reasons may be valid but all too often, they are simply erroneous, resulting from lender mismanagement of the file. Othertimes, they are patently untrue statements that slow or end the application process if you do not object. So, rather than be discouraged and give-up when you get rejected, press on. At least you’re not being completely ignored! Promptly get clarity on the reasons for rejection. Go through several agents (by simply calling back at different times) and then escalate to a supervisor if you must to get a straight answer. Then supply the missing documents, sign the updated form, or correct the typo on your income. Do whatever it takes to get them back on track. Request reconsideration when you submit the correction. If you have submitted a good and accurate application upfront, you will – eventually – get the relief that the mortgage modification programs are intended to give.
So, don’t be dicouraged when you get rejected for a mortgage modification. It’s significantly better than getting the dreaded “Your application is under active review and no further action is required of you at this time. Please call back in 10 days”. Oh, it’s even hard for me to write those words! Rather, take the rejection as encouragement that you are actually getting some traction and will likely get approved very soon. Takes a lot of perseverence, eh?
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